Understanding the product
Hypothesis, Value proposition, Product goals | User flow diagrams | Competitive audit
Hypothesis
If Gemma can access clear exercise instructions, she will complete her exercises more accurately. If she establishes a daily routine to do these exercises, she’ll complete them more regularly. Greater exercise consistency and improved technique will increase her chance of recovery.
If Gemma can record and communicate her symptoms accurately, Sara will be able to provide her with better treatment.
Value proposition
The TOS app allows patients to check and log their TOS recovery exercises, and communicate their physical symptoms to their physios between sessions. The app allows physios to prescribe recovery exercises to patients and monitor their overall progress with greater accuracy.
Product goals
The project aims to improve patient exercise adherence and patient symptom reporting. Our app will let patients track their exercises, their symptoms, mood and medication intake, and communicate this directly to their physios.
We will measure effectiveness of the intervention by tracking recovery of patients using the app and comparing this to a control sample of patients not using the app.
User flow diagrams
Developing the User Flow Diagrams encouraged me to consider what the primary user pathways would be within the app, and how the core functionalities of the app would fit together.
Patient user flow
Physiotherapist user flow
Process work: Logging a symptom
Information Architecture
Considering the Information Architecture of the site provided a lens to consider the findability of the various functions of the app, and therefore improve the usability of the overall app.
Competitive audit
A competitive audit was conducted to assess different physio apps in the space. It is worth noting that Wibbi (formerly Physiotec) is aimed at physiotherapists only, and was only a website service up until recently, so their app is new.
Physiotec screens
Wibbi screens
Let’s collaborate!
Hey, thanks for taking the time to review my work.If you have an idea that we could collaborate on, or want to know more about my process, feel free to drop me a message!